Please allow 3-7 days for your order to arrive.  All order shipments are 100% insured so if there is an issued in between delivery then we will have it taken care of.
		Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap! Please note that certain products will require a 10-20% restocking fee if returned.

 

 

FAIR RETURN POLICY
We are confident that every customer who orders from our website will be fully satisfied with their order. But if for any reason you decide you would like to return your order, we will work with you to process the return. If the product is not damaged, we accept returns and exchanges within 30 days of order date.

WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way. Aside from the information we provide on our website, we also have a customer service team readily available via email or phone to help answer any questions you have at any time. Don't just take our word for it, see what our customers have to say.

WE LOVE THE PRODUCTS AS MUCH AS YOU DO
When you call us you get a real bathroom designer on the other line eager to help you out. Whether you are looking for a bathtub, sauna, or anything else, we truly invest ourselves in understanding our products. Most of the time, there is a good chance we have already tried them out ourselves!

WE ARE THE EXPERTS IN THE INDUSTRY
By working closely with a large number of the best brands in the bath and salon industry, we are given a unique insight that you cannot find anywhere else. Our owners have taken the time to carefully select only the best brands with track records for excellent products. To put it simply, you just will not find this level of expertise anywhere else. We want to get to know the products we sell on a deep level so that we can best serve you.

More Reasons to Love Houux:

Price Match Guarantee
Thanks to the strategic partnerships with our brands, we are able to offer the best prices you can find anywhere or we refund the difference.

Free Shipping*
*Most of the brands that we sell qualify for Free Shipping within the UK and to the lower 48 U.S. states ship.
If you wish to ship to Alaska, Hawaii, or Canada give us a call or shoot us an email and we can help with that as well.

100% Safe & Secure Ordering
Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.

Volume Discounts
If you are looking to buy a large quantity of one item, we may be able to offer special pricing. Feel free to send an email to info@houux.com for a quote.

We Are An Authorized Dealer
Houux is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order.

We Offer Financing
We offer the flexibility to pay for orders over $299 over time. Simply choose "Slice It. Pay over time with Klarna." at checkout. Alternatively you can use Paypal credit which offers no interest on payments paid in full in 6 months

Our Vision

Houux is about living in comfort with emphasis on promoting extraordinary health. We believe health is a consequences of how you think (mind), what you do (body), and where you live (environment). The quality of design and work shown in something made by hand is the essence of craftsmanship which is the result of the mind, body, and environment working together to form a masterpiece. As in health, your body is your greatest masterpiece.

What you see on Houux are some of the best products in the market that follows the same principle; the belief that comfort and extraordinary health is the result when you give yourself permission for more without sacrificing who you are. And the outcome is a masterpiece just like you.

Our Story

Houux was built from the ground up to deliver a service the founders realised was missing from the market. The story started with friends from across the globe who shared a common belief that premium craftsmanship should be affordable to those who want to invest in it without having to settle for substandard quality. The existing marketplace for bath, salon, and spa products were almost identical in their quality and services. And no one stopped to consider if the product was a good fit for the customer based on health, aesthetics, and value.

Houux was born out of frustration for the current market. The founders also had families with different needs and wants from the United Kingdom and United States. Knowing the cultural differences, aesthetics and health concerns from around the world, the allure of bettering lives became the company’s moral compass. So we set out to build a business around people’s most intimate moments while making sure to focus on extraordinary health with luxury and aesthetics becoming the foundation at unbeatable values.

Houux is evolving daily to keep up with the demands. You’ll noticed new items are added to the catalog regularly and our service just keeps improving. This is our promise to you in keeping up with the latest development in the industry that we think impacts you. We are serious when we say we want the best for you because there is no business to talk about without you and your feedback.

Your story with us is just beginning...

Who We Are

Houux is proud to be one of the top providers for bath, salon, and spa experience. We are recognised in the UK and USA as one of the industry leaders with partners nationwide offering a wide selection of hand-crafted modern tubs, showers, toilets, bidets, saunas, contemporary vanities, whirlpools, assistive products and much more. Our clients are homeowners, builders, designers and businesses.

Take advantage of our experienced customer service by connecting with a representative.

You’ll never have to worry if you're getting the best value again.

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Always,
The Houux Family
Live Extraordinary.
Your health at unbeatable values!

Have any questions? Call us for free at 01603 298453

 

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